From first calculator entry to final booking averages 10 days. Most people use that time to work out the details of their situation.

• Calculate online in two minutes what volume you need, or request an advisory call on 085 018 1302.
• Based on your volume, rental period (1, 3, 6 or 12 months) and service level you receive a tailored quote.
• Why those 10 days? Usually a human reason: waiting on a contractor's start date, requesting time off, arranging help from friends or family — the final pickup date often needs coordination.

Tip: unsure how much space you need? In how much storage space you need you'll find comparisons to familiar spaces like a room or an apartment.

After you agree to the quote, you receive the booking confirmation and first invoice. Once paid, you get a date picker and lock in your preferred pickup day.

• We advise at least 14 days between booking and pickup — in practice it averages 17 days.
• Urgent? We can always be at your door within 3 working days. Call the advice team at 085 018 1302 and we'll check availability immediately.
• Peak scheduling falls around the last week of every month — rental contracts end or new homes get keys. Book slightly earlier than average in that week.
• Working days Mon–Sat between 08:00 and 17:00. Public holidays may vary.

Tip: preparation saves time on the pickup day. In moving with storage: checklist, timing and costs you'll walk through everything for a smooth start.

The day itself starts with communication: the day before at 16:30 an email with expected time slot, live updates on the day, and a phone call half an hour before arrival.

• Standard between 08:00 and 17:00. For more certainty about a specific time you can upgrade upfront: day start €35, morning or afternoon slot €20, Saturday €50.
• Ensure 2 parking spots within 20 metres of the door. Items heavier than 50 kg or longer than 275 cm must be reported in advance.
• Our driver places the unit(s), you (or our staff, depending on service level) load, we seal immediately with a unique customer ID and drive off to Gouda.

Tip: well-prepared packing makes the difference. In packing for a move you'll find a complete guide per item type.

From the pickup day your unit sits sealed in Gouda. When you want it back, you schedule a return moment on your preferred day.

• In-between access by appointment — we place your sealed unit in a separate anteroom, or come by with an in-between delivery.
• Extending is possible monthly after your minimum period; notice period is 14 days.
• Return all at once, per room, or as a partial return — whatever fits best. Also to a new address if you move in between.

Tip: how we work in the hub is shown on how we handle storage — with photos of the full process.

In an urgent case we can always be at your door within 3 working days. Regular timeline after booking is 17 days on average.

• We advise booking at least 14 days in advance for your preferred date.
• Urgent? Call 085 018 1302 (Mon–Fri 09:00–17:00) and we'll check the schedule immediately.
• Around the last week of every month it's busier due to rental turnover — book slightly earlier then.

Yes, provided you notify us in time. Costs depend on how close to the date you change.

• Up to 7 days before: free.
• 7 to 3 days before: 50% of the trip cost.
• Within 3 days: full cost, minimum €35 per trip.
• Legally you also have 14 days after booking to cancel without obligation. Extra flexibility? For €50 (added within 48 hours after booking) you can take out a booking insurance allowing free cancellation up to 7 days before pickup.

Four preparations make for a smooth pickup day — no surprises for you or our driver.

• Keep 2 parking spots free within 20 metres of the door.
• Report items heavier than 50 kg or longer than 275 cm in advance — we'll factor that into the schedule and equipment.
• Belongings packed and disassembled where needed. Furniture protected with covers or blankets.
• Be reachable by phone on pickup day — we call about half an hour before arrival.

Tip: all preparation steps in one overview in moving with storage: checklist, timing and costs.

By default we come between 08:00 and 17:00. For more certainty about a specific time there are upgrade options at extra cost.

• Day start 08:00–10:00: €35
• Morning slot 08:00–12:00: €20
• Afternoon slot 12:00–17:00: €20
• Saturday 08:00–17:00: €50 (popular moving day, sometimes the only option)

Communication first, then execution. Day before at 16:30 an email with time slot, live updates on the day, phone call half an hour before arrival.

• Driver places the unit(s) at your door.
• Loading happens according to service level — yourself, with driver help (max 30 min), or fully handled by 2 staff.
• We seal the unit immediately with your unique customer ID.
• Then we drive to Gouda; you receive confirmation that the unit has arrived safely.

Tip: how we work in the hub is shown on how we handle storage.